Terms and Conditions of Kapta

1. Introduction

Welcome to Kapta, a platform for integrating business systems, operational workflows, invoicing software, payment services, and third party platforms. The use of our services is subject to the following Terms and Conditions, which regulate the relationship between the user and AbsolutePixel Unipessoal, LDA, hereinafter referred to as "Kapta". By using Kapta's services, the user declares that they have read, understood, and accepted these Terms and Conditions.

2. Service Provision

Kapta provides system integration and automation services between third party platforms and business systems. The integrated services may include FareHarbor, payment providers, invoicing software, ERP systems, and other operational or business management platforms required for the customer's workflow. Kapta also provides customer support for technical assistance related to integrations. Users are responsible for verifying the accuracy, configuration, and functionality of the integrations performed. Kapta does not guarantee that integrations will always be available without failures or interruptions, as they depend on third party services and external platforms.

3. Payment Plans

Kapta offers monthly or annual subscription plans, unless otherwise agreed in writing.

4. Technical Support

Kapta provides technical support with a target response time of up to 48 business hours.

5. User Responsibilities

• The user is responsible for ensuring that all provided data, credentials, configurations, and connected systems are correct.
• The user must periodically verify the functionality of integrations and report any anomalies to Kapta.
• The user agrees to use the services in compliance with all applicable laws and regulations.

6. Limitation of Liability

Kapta is not responsible for any losses, damages, interruptions, penalties, tax issues, or operational failures caused directly or indirectly by third party platforms, API failures, external service interruptions, incorrect customer configurations, or unavailable integrations.

7. Account Security

The user is responsible for maintaining the confidentiality and security of login credentials, API keys, access tokens, and other authentication methods, and must immediately notify Kapta in case of suspected misuse or unauthorized access.

8. Modifications to the Terms

Kapta reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes whenever applicable.

9. Service Termination

The user may stop using the service at any time. Kapta may suspend or terminate accounts in cases of misuse, abuse, non payment, security risks, or violation of these Terms and Conditions.

10. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Portuguese law. Any disputes arising from the use of the service shall fall under the jurisdiction of the competent Portuguese courts.

11. Data Processing Policy (GDPR)

• Kapta collects and processes personal and operational data necessary for the execution and support of integrations, including API credentials, access tokens, booking data, invoicing data, customer information, transaction records, and operational logs.
• Data may be received from FareHarbor and transmitted to invoicing, ERP, accounting, analytics, customer management, or operational systems configured by the customer.
• Data is stored only for the period necessary for technical support, troubleshooting, security, and operational continuity.
• Users may request the deletion of their data by emailing plugins@kapta.pt.
• All files and sensitive credentials are handled using appropriate security and encryption measures.
• The customer remains responsible for compliance with local tax, invoicing, accounting, consumer protection, and data protection laws applicable in their jurisdiction.

12. Partnership Agreement

• Kapta may establish partnerships with software providers, operational platforms, invoicing systems, and SaaS solutions.
• Partner compensation models, commissions, commercial agreements, or exclusivity terms may be discussed and agreed separately on a case by case basis.
• Partnership agreements may be terminated by either party through written communication.

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For more information, contact us at plugins@kapta.pt.